Someone close to me is struggling with a gaming problem — what should I do?

Start by giving them a calm, non-judgmental space to talk about it. Listen with empathy without criticising them. Contact ats71 via live chat or email (support@ats71.cam) — we can guide family members too. If needed, a self-exclusion request can be submitted on behalf of the account holder.

Safe and Responsible Gaming

ats71 Responsible Gaming — Your Safety Is Our Priority

ats71 believes gaming should be a source of entertainment — not stress or problems. Our responsible gaming tools keep you in control at all times.

21+

Our Commitment

Why Is Responsible Gaming Important?

Online gaming can be an enjoyable form of entertainment, but when it goes out of control it can have serious effects on personal, family and financial life. ats71 always wants its players to enjoy gaming as entertainment — never as a burden in their lives.

That is why we have built multiple responsible gaming tools for Bangladeshi players. From setting deposit limits to full self-exclusion — all the control is in your hands. Our 24/7 support team is always by your side.

Remember: gaming is a form of entertainment. Never use gaming as a strategy to recover lost money. Set a budget before each session and stay within it.

Protection Tools

Your Control Tools

Use the tools below to keep your gaming experience on the ats71 platform fully under your control.

Deposit Limit

Set in advance the maximum amount you will deposit per day, per week or per month. Once a limit is set it takes effect immediately, and a waiting period applies if you want to increase it.

Financial Control

Time-Out Feature

If you want to take a short break, activate a time-out for anywhere from 24 hours to 6 weeks. During this time your account will be temporarily suspended and you will not be able to log in.

Temporary Break

Self-Exclusion

If you are experiencing long-term problems, exclude yourself from the platform for 6 months or permanently. Once self-exclusion is activated it cannot be cancelled before the set period ends.

Permanent Protection

Loss Limit

Gaming will stop automatically once you have lost more than a set amount. This protects your financial security and shields you from impulsive decisions.

Loss Cap

Reality Check Reminder

Receive a reminder every 30, 60 or 90 minutes showing a summary of your gaming time and spending. This helps you stay aware.

Time Awareness

24/7 Support

If you have any concerns about gaming, contact our Bengali-language live chat support team. We are here for you 24 hours a day, every day.

Always Here

Step-by-Step Guide

How to Use the Tools

Log In

Responsible Gaming Tab

Open the "Responsible Gaming" tab in Settings. You will find all protection tools together in one place.

Set Your Limits

Choose your preferred deposit limit, loss limit or time-out and confirm your selection.

Get Support

If you have any trouble, chat with us via live chat. We will help you choose the right tool.

Warning Signs

Signs of Problematic Gaming

If you notice these signs, seek help

If you notice any of the following signs in yourself, contact our support immediately or activate a time-out.

You are placing larger bets to try to recover money you have lost.

You feel restless or anxious when you try to stop gaming.

You are prioritising gaming over family, friends or work.

You are taking loans or spending your savings on gaming.

You are hiding the truth about your gaming from your family.

Safe Gaming Tips

Build Healthy Gaming Habits

Set a fixed budget before gaming and never go beyond it.
Never think of gaming as a source of income — it is entertainment only.
Avoid gaming when you are stressed, feeling low or tired.
Take regular breaks and spend time away from the screen with your family.
Do not chase losses out of anger — make decisions with a clear head.
Set a time limit for each gaming session and stick to it.
Review your gaming history and transactions regularly.
If you have any doubts, contact our support team right away.

Age Restriction

For Ages 21 and Above Only

ats71 strictly enforces that only players aged 21 or above may game on our platform. We verify age verification documents during account verification.

To prevent minors from accessing gaming, we ask parents to use parental control software on computers and devices. If you suspect a minor is using your account, contact us immediately.

Our support team provides assistance in Bengali 24 hours a day. Any report regarding the protection of minors is taken with the utmost seriousness.

Need Help?

We Are Always Here

If you feel gaming is causing problems in your life, do not wait — contact us right now. Our trained team will guide you in the right direction.

[email protected]

24/7 Live Chat — in Bengali

Common Questions

Questions and Answers on Responsible Gaming

Log in to your ats71 account and go to the "Responsible Gaming" section under "Account Settings". There you can set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it requires waiting through a set cooling-off period.

A time-out is a temporary break that can last from 24 hours to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is longer-term — from 6 months up to permanent — and once activated it cannot be cancelled before the set period ends. Self-exclusion is recommended for serious problems.

Start by giving them a calm, non-judgmental space to talk about it. Listen with empathy without criticising them. Contact ats71 via live chat or email ([email protected]) — we can guide family members too. If needed, a self-exclusion request can be submitted on behalf of the account holder.

No, they are optional. However, we recommend all players keep reminders turned on. They help you stay aware of the time and money you spend on gaming and support healthy gaming habits.

Yes. After self-exclusion is activated, any withdrawable balance remaining in your account will be returned to your registered payment method (bKash, Nagad, Rocket or bank transfer). Contact [email protected] for more details.

ats71 verifies age documents when an account is opened. Only players aged 21 and above are eligible for an account. If there are children in your household, use parental controls on your device and keep your login details secure. If you suspect any misuse, notify us immediately.

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Enjoy ats71 Safely and Responsibly

Activate the responsible gaming tools and enjoy the world of gaming at ats71 — with full control.

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