Frequently Asked Questions
Answers to all your questions about ats71
From opening an account to withdrawing money via bKash, bonus terms to cricket betting — find detailed answers to everything here.
Welcome to ats71. On this page we have organized the most common questions from Bangladeshi players into five sections — Account and Registration, Deposits and Withdrawals, Games and How to Play, Bonuses and Promotions, and Safety and Responsible Gaming. If you cannot find the answer to your question here, contact our 24/7 live chat support — we are always ready to help.
Section 01
Account and Registration
All questions about creating, verifying, and managing a new account.
To register at ats71, you need an active mobile number, a valid email address, and you must be at least 21 years old. Fill in your name, date of birth, mobile number, and a password of your choice in the registration form, and your account will be ready within minutes. No complex paperwork is required.
No, each player may hold only one account at ats71. If multiple accounts belonging to the same person are detected, they will be suspended and the balance may be forfeited. All benefits can be enjoyed through a single active and verified account.
To verify your account, upload a clear photo of your National ID (NID) or passport. Proof of ownership of your payment method may also be required. Verification is usually completed within 24 hours. After verification, your withdrawal limit increases and your account stays secure.
Click the "Forgot password?" option on the login page. Enter your registered email or mobile number and a reset link or OTP will be sent to you. Verify the OTP and set a new password. If you have trouble, our 24/7 live chat support is available in English.
You can change your email, mobile number, and password from Account Settings. However, to change your name or date of birth, you will need to contact the support team via live chat. OTP verification is required for any changes to keep your account secure.
Section 02
Deposits and Withdrawals
Answers to all questions about bKash, Nagad, Rocket, and bank transfers.
At ats71 you can currently deposit via bKash, Nagad, Rocket, and direct bank transfer. All of these are popular and secure payment methods in Bangladesh. Mobile banking options are available 24 hours a day.
Funds deposited via bKash are usually credited to your ats71 account instantly — within a few seconds to a few minutes. Processing times for Nagad and Rocket are equally fast. Bank transfers may take a little longer.
The minimum deposit amount at ats71 is ৳500, and the minimum withdrawal amount is also ৳500. This limit applies to all payment methods — bKash, Nagad, Rocket, and bank transfer alike. The ability to transact in small amounts means players of any budget can play with ease.
Withdrawal requests at ats71 are usually processed within 30 minutes to 3 hours. Withdrawals via bKash and Nagad are the fastest. If your account is fully verified, processing is even smoother.
ats71 does not charge any deposit or withdrawal fees of its own. However, your payment service provider (such as bKash or Nagad) may apply their own transaction charges in accordance with their own policies. Withdrawals are always sent back through the same payment method used for the deposit.
Log in to your ats71 account and go to the "Withdrawal" section. Select Nagad, then enter your registered Nagad number and the amount. Once you confirm the request, our team will process it within 30 minutes to 3 hours. The minimum withdrawal amount is ৳500.
Section 03
Games and How to Play
Questions about cricket betting, slots, live casino, and mobile gaming.
To bet on BPL (Bangladesh Premier League) matches, go to the cricket section of ats71 and select the match you want. Various markets are available, including match winner, toss, total runs, and wickets. Add your chosen bet to the bet slip, enter the amount, and confirm. Live betting also lets you place bets while the match is in progress.
ats71 offers slot games from several top providers, including PG Soft, Pragmatic Play, and JILI. Popular titles such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and Super Ace are available here. New games are added regularly, so the collection stays fresh.
RTP (Return to Player) measures how much of the total wagered amount a game theoretically returns to players over the long run. For example, a 96% RTP means that on average ৳96 may be returned for every ৳100 wagered. This is a long-term average only — results will vary from session to session. ats71 ensures fair payouts across all games.
In the ats71 live casino section you can enjoy live roulette, blackjack, baccarat, and live game shows with real dealers. High-quality live streaming from Evolution Gaming and Ezugi gives you the feel of a real casino from home. All tables are active according to Bangladesh time.
Yes, ats71 is fully mobile-friendly. You can play with full functionality on both Android and iOS devices through a mobile browser. Slots, live casino, cricket betting — all features work on mobile. A fast internet connection will make the experience even smoother.
Yes. You can bet on the T20 World Cup, IPL, and other major international cricket tournaments at ats71. Both pre-match betting before the game starts and in-play betting during the match are available. Special markets are also available for Bangladesh Tigers matches.
Section 04
Bonuses and Promotions
Questions about the welcome bonus, wagering requirements, and the VIP program.
When you open a new account at ats71, you get a 100% bonus on your first deposit, up to a maximum of ৳20,000. This means if you deposit ৳20,000, you can start playing with a total of ৳40,000. After registering, make your first deposit and enter a bonus code if one applies — the bonus will be added automatically.
A wagering requirement is the number of times you need to bet the bonus amount before you can withdraw it. The wagering requirement for the ats71 welcome bonus is 10x, meaning you only need to wager 10 times the bonus amount before withdrawing. This is a favorable condition compared to the industry average.
You are automatically enrolled in the VIP program simply by playing regularly at ats71. There are five tiers in total, starting from Bronze and going through Silver, Gold, Platinum, and up to the highest level, Diamond. The more active you are and the more you play, the faster you advance to higher tiers and the more benefits you receive.
The weekly cashback rate differs at each VIP tier — Bronze: up to 0.2%, Silver: up to 0.5%, Gold: up to 0.7%, Platinum: up to 1.0%, and Diamond tier: up to 1.2% weekly cashback. Diamond members receive the most benefits.
Every bonus has a set expiry period. If the wagering requirement is not met within that period, the bonus is automatically cancelled. So once you claim a bonus, try to play through it as quickly as possible. The exact expiry and terms are stated next to each bonus. If in doubt, ask via live chat.
Section 05
Safety and Responsible Gaming
Questions about data protection, age limits, self-exclusion, and support.
ats71 uses SSL encryption technology to keep all your personal and financial information secure. Your data is never sold or shared with third parties. To read our full privacy policy, visit the Privacy Policy page.
Yes, all games at ats71 ensure proven fair play. Slots and table games use RNG (Random Number Generator) technology, which keeps every outcome completely unbiased and unpredictable. Using games from top providers ensures the integrity of every game.
The minimum age to play at ats71 is 21 years. You must confirm your age at the time of registration. Proof of age may be requested during account verification. Keeping minors away from gaming is part of our responsibility.
ats71 makes responsible gaming its highest priority. You can set deposit limits, session limits, or self-exclusion for a set period if you wish. You can find full details on our Responsible Gaming page, or you can ask for help directly via live chat.
The ats71 support team is available 24/7. Click the live chat option on the website for immediate assistance. You can also reach us by email: [email protected] — there is no phone or WhatsApp number, but live chat gives the fastest response.
Still have questions? Contact support
Our support team is available seven days a week, 24 hours a day. Get an answer within minutes via live chat.